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Care That Connects
Customer-First Support
Our clinical specialists are with you at every step of your mBIOTA Elemental journey. And when your protocol ends, our support doesn’t. We’ll help you transition back to food safely and confidently, with practical tools like our LFE transition guide and ongoing access to the guidance you need to move forward.
Our Customer Support Team is available
Monday through Friday, 10 AM to 6 PM EST.
Please note mBIOTA Labs does not, and cannot, dispense medical advice, but we will do our best to answer your product related questions.
mBIOTA Concierge Support
Free 15-Minute Calls with Our Clinical Team
Not sure where to start? Book a complimentary 15-minute call with our clinical care team. Our Registered Nurses and clinical specialists can walk you through mBIOTA Elemental, answer your questions, and help you plan your next steps before, during, or after your protocol, all at no cost to you.
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Prefer to talk things through? Call us during business hours for real-time assistance with product or order-related questions.
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Use our chat to connect with our team for support and questions. We’re here to provide clear, timely guidance at every stage.
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Send us a message anytime using our contact form or email. Our team will review your inquiry and respond as quickly as possible during support hours.
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Text our support team for simple questions or order assistance. A team member will reply during business hours.
SMS / Text Us → 213 297 2644
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Beginning the Elemental Diet: Your Questions Answered
Join us as we walk through how to begin with mBIOTA Elemental, share what to expect, and answer your questions along the way.
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Our website services and content are for informational purposes only. mBIOTA Labs does not provide medical advice, diagnosis or treatment. mBIOTA Elemental is a medical food intended for use under medical supervision.
*Elemental Diet and Gut Microbiome. Clinicaltrials.gov: NCT05978973. 2023. https://doi.org/10.1016/j.cgh.2025.03.002.