Our Commitment

Our Commitment

Our Commitment

Our Commitment

Our Commitment

Our Commitment

Our Commitment

Our Commitment

Our Commitment

Our Commitment

Grounded in clinical research and shaped by real patient challenges, mBIOTA Elemental redefines elemental care.

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Our Commitment to You

Developed in partnership with leading gastroenterologists and innovative food scientists, mBIOTA Elemental is a clinically proven medical food designed for the dietary management of gastrointestinal dysfunction— built around the real patient experience.

Elemental diets are known for their effectiveness in managing conditions such as IBS, SIBO, IMO, and inflammatory bowel diseases including Crohn’s disease and ulcerative colitis. Yet for decades, patients have been left to struggle through them alone, navigating difficult protocols, poor taste, and limited support.

mBIOTA Elemental was created to change that. Not just by creating the best-tasting elemental diet — but by supporting patients with a dedicated customer care team that stays with them throughout their entire journey.

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How We Can Support You

The mBIOTA Difference

Built for Patients , Designed for Completion

Patient-Centered Innovation

Founder Krystyna Houser’s experience with old elemental diets made one thing clear: clinically proven therapies only work when patients can complete them.

mBIOTA Elemental was designed to remove the barriers that have historically made elemental diets difficult to finish. The formula prioritizes improved taste and offers multiple flavor options to help reduce flavor fatigue over time. At the core of this work is our proprietary Amino Taste Modification Technology (ATMT), developed to improve taste while preserving the clinical integrity of elemental nutrition. The result is a formula recognized as the best-tasting elemental diet on the market.

But our award-winning formula is only part of the solution.

mBIOTA Labs is the only company singularly focused on elemental diets, and that focus allows us to invest deeply in hands-on, human support. Every customer is guided by a dedicated customer care team trained specifically in elemental diet protocols. When you reach out, you’re always speaking with a real person who understands the science, the challenges, and the realities of the journey.

About Elemental Diets

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CARE IS THE DIFFERENCE

Personalized Care, When You Need It

At mBIOTA Elemental, customer care is the foundation of how we work.

A Higher Standard

Every patient journey is supported by a dedicated customer care team trained specifically in elemental diets.
When you reach out, you’re always speaking with a real person who understands the protocol, the challenges, and the day-to-day realities of treatment.

We don’t believe in leaving patients to figure things out on their own. We believe in partnership — answering questions, offering reassurance, and helping you move through the process with confidence, from start to finish.

That support doesn’t stop when the protocol ends.

Our patient support program continues beyond the elemental diet, with guidance designed to help you transition thoughtfully and safely back to food. From practical resources like our low fermentation eating food (LFE) transition guide to ongoing access to knowledgeable support, we’re here to help you take the next steps with clarity and confidence.

Ways to Get Support

We’re Here to Support You

Wherever you are in your elemental diet journey, support is available.

Explore Our FAQs
01.

FAQs

Clear, thoughtful answers based on real patient questions.

02.

Contact Us

Reach our customer care team directly. You’ll always speak with a real person.

03.

Community Webinars

Learn and connect through live sessions led by clinicians and experts.

Care You Can Count On

Real Customer Support.
When You Need It Most.

Our care team responds over 10x faster than the industry average — typically in just over an hour — with a 93% satisfaction score and more than 5,000 patients supported, because clinically proven care only works when patients feel guided through it.



WHAT OUR CUSTOMERS EXPERIENCE
100%
Faster Than the Industry Average
Our team responds quickly so patients and providers get timely support when it matters most.
93%
Customer Satisfaction Score
Reflecting consistent patient confidence in both the formula and ongoing support experience.
5k+
Patients Supported
Helping thousands of patients navigate elemental nutrition with guidance every step of the way.